Last updated: 25 August 2026

Novera Rings respects your privacy and handles personal data with care. This Privacy Policy explains what information we collect when you visit or make a purchase through noverarings.com, why we collect this information, how it is used, and what rights you have regarding your personal data.

Who we are

This website is operated by Novera Rings.

Website: https://noverarings.com

For questions regarding this Privacy Policy or the processing of your personal data, you can contact us through the contact options provided on our website.

Information we collect

When you use our website, place an order, contact us, create an account, or otherwise interact with Novera Rings, we may collect information including:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number, when provided
  • Order and purchase information
  • Products viewed or added to your shopping cart
  • Account information, if you create an account
  • Information submitted through contact forms
  • IP address
  • Browser and device information
  • Cookie and website usage information
  • Payment-related information necessary to process your order

We only collect information that is necessary to operate our webshop, fulfil orders, provide customer service, maintain security, improve our website, and comply with applicable legal obligations.

Orders and WooCommerce

Our online store uses WooCommerce.

When you place an order, we collect information necessary to process and fulfil that order. This includes your contact details, billing and shipping information, the products purchased, order value and order status.

This information is used to:

  • Process and fulfil your order
  • Arrange payment
  • Ship your products
  • Send transactional emails such as order confirmations
  • Provide customer service
  • Handle returns or refunds
  • Maintain required financial and administrative records
  • Detect or prevent fraudulent transactions

Order information may be retained for the period necessary to comply with accounting, tax and other legal obligations.

Payments

Payments may be processed by external payment service providers.

When making a payment, certain information necessary to complete the transaction may be transmitted directly to the relevant payment provider. Novera Rings does not intentionally store complete credit card or other sensitive payment credentials on its own website when these are processed by an external payment provider.

Payment providers process information according to their own privacy policies and legal obligations.

Shipping and order fulfilment

Where necessary to deliver an order, relevant information such as your name, delivery address and shipment information may be shared with shipping or fulfilment providers.

We only provide information that is reasonably necessary to fulfil and deliver your order.

Cookies

Novera Rings uses cookies and similar technologies to make the website function correctly and, where applicable, to understand how visitors use the website.

Cookies may be used for purposes such as:

  • Remembering products in your shopping cart
  • Maintaining website and checkout sessions
  • Remembering preferences
  • Account login functionality
  • Website security
  • Preventing fraud or abuse
  • Measuring website performance
  • Understanding how visitors navigate and use our website
  • Improving the webshop and customer experience

Some cookies are technically necessary for the website or webshop to function.

Other cookies, such as analytics or marketing cookies, may require your consent depending on their purpose and applicable law. Where required, these cookies will only be used after appropriate consent has been obtained.

You can also control or delete cookies through your browser settings. Disabling necessary cookies may cause certain parts of the webshop, shopping cart or checkout process to stop functioning correctly.

Analytics and website performance

We may use analytics and performance tools to understand how visitors interact with Novera Rings.

These services may process information such as:

  • Pages visited
  • Approximate visit duration
  • Referring pages or websites
  • Device and browser type
  • General interaction with the website
  • IP or approximate location information where applicable

We use this information to understand website performance, identify problems and improve our webshop and marketing.

Where legally required, analytics or tracking technologies are only activated after obtaining the visitor’s consent.

Comments

If commenting functionality is available and you leave a comment, we may collect the information entered into the comment form together with your IP address and browser information for security and spam-prevention purposes.

Comments and their associated metadata may be retained so that follow-up comments can be recognised and moderated.

Contact forms and customer service

When you contact Novera Rings, we process the information you provide in order to respond to your request.

This may include your name, email address, order number and the contents of your message.

Correspondence may be retained when reasonably necessary for customer service, dispute resolution, fraud prevention or legal and administrative purposes.

Embedded content and external services

Pages on noverarings.com may contain content or functionality provided by third parties, such as videos, social-media content, payment services or other external services.

When you interact with embedded third-party content, the relevant third party may receive information about your interaction in accordance with its own privacy policy.

Pinterest integration

Novera Rings operates a business account on Pinterest and uses an internal publishing integration connected to our WordPress/WooCommerce environment.

This integration may use the Pinterest API to access and manage information belonging to the Novera Rings Pinterest business account, including our own boards, Pins and publishing destinations.

The integration may be used to:

  • Retrieve our own Pinterest boards and Pins
  • Select an appropriate board for publication
  • Create and publish Pins
  • Use Novera Rings product images and product information as Pin content
  • Link Pins to relevant pages or products on noverarings.com
  • Verify the status or result of content published through the integration

The integration is intended for managing Novera Rings’ own Pinterest presence. It is not intended to collect Pinterest account information from visitors to our webshop.

Pinterest may independently process information when you visit or interact with Pinterest. Such processing is governed by Pinterest’s own privacy policies.

Automated and AI-assisted systems

Novera Rings may use software and AI-assisted tools to help manage parts of its online operations.

These systems may assist with activities such as analysing product information, preparing content, selecting existing product assets, generating descriptions, improving website content, or preparing social-media publications.

Where such systems process personal data, we aim to limit this to information reasonably necessary for the relevant purpose and apply appropriate safeguards.

Automated tools are not intended to independently make legal or similarly significant decisions about customers.

Who we share information with

We do not sell your personal data.

Where necessary for operating Novera Rings, information may be processed by or shared with service providers such as:

  • Website and hosting providers
  • WooCommerce-related services
  • Payment processors
  • Shipping and fulfilment providers
  • Email and communication services
  • Analytics providers
  • Security and anti-fraud services
  • Social-media and publishing platforms such as Pinterest
  • IT and technical service providers

Information is only shared where reasonably necessary for the relevant service, where we have a legitimate legal basis, or where disclosure is required by law.

How long we retain information

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or as required by law.

For example, order and transaction records may need to be retained for several years because of accounting and tax obligations.

Customer service correspondence may be retained where necessary to handle ongoing requests, disputes or administrative matters.

Information that is no longer reasonably necessary will be deleted or anonymised where appropriate.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or internet-based system can guarantee absolute security.

Your privacy rights

Depending on applicable privacy law, including the General Data Protection Regulation (GDPR/AVG), you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request transfer of certain personal data
  • Submit a complaint to the relevant data protection authority

Some information cannot immediately be deleted where Novera Rings is legally required to retain it, for example for tax or accounting purposes.

To exercise your rights, please contact Novera Rings through the contact details provided on our website.

International data processing

Some service providers used by Novera Rings may process information outside the European Economic Area.

Where applicable, we seek to use providers and safeguards that comply with applicable data protection requirements for international transfers.

Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, integrations or legal obligations change.

The latest version will always be published on this page. The date at the top indicates when this Privacy Policy was last updated.